At Ethbat, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or engage in any of our services, including Commercial/Residential Plumbing Services, Civil/Construction Projects, Telecom Managed Services, Telecom Roll Out Projects, Facility Management Projects, and Delivery Projects. By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you contact us, request a quote, or engage in any service, we may collect your name, email address, phone number, and company name.
- Usage Data: We may collect information about your interactions with our website, such as IP address, browser type, device type, and pages visited. This information helps us improve your experience on our website.
- Payment Information: If you make a payment for our services, we may collect payment-related information such as credit card details and billing addresses.
2. How We Use Your Information
We use the information we collect to:
- Provide the services you request, including Plumbing, Civil Construction, Telecom, and Facility Management Projects.
- Respond to inquiries and provide customer support.
- Process payments and manage transactions.
- Improve our website, services, and user experience.
- Send you updates, promotions, or other relevant information.
- Comply with legal obligations and enforce our terms of service.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website or providing services, such as:
- Payment processors for billing purposes.
- Service providers who assist with project-related tasks or customer service.
- Legal authorities when required by law or in response to legal requests, such as a subpoena or court order.
We ensure that all third parties comply with strict privacy standards to protect your information.
4. Data Security
We take appropriate measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using encryption technology and secure servers. However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us analyze website traffic, remember user preferences, and offer personalized content. You can control cookie settings through your browser, but disabling cookies may affect the functionality of our website.
6. Third-Party Links
Our website may contain links to third-party websites that are not operated or controlled by Ethbat. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
7. Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional communications.
- Restrict or object to the processing of your personal information.
To exercise any of these rights, please contact us at the details below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the date of the last revision will be indicated at the bottom of the policy. We encourage you to periodically review this Privacy Policy to stay informed about how we protect your personal information.
9. Contact Us
If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please feel free to contact us at nasib.zaid@ethbat.org.